Unlike Hammersmith Bridge, which banners have promised will be restored to its 'Victorian splendour', the inner London bus network is quite literally being ripped to pieces. Even in the suburbs, since the aforementioned vital road link closed to traffic over safety concerns, Barnes and Roehampton residents have had their fairly comprehensive array of bus services altered, making public transport almost unusable. There's SWR, but they've been having their own problems lately.
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I wasn't happy that this wasn't in focus at the time, but at this rate the shot may not be repeatable. |
Hammersmith Bridge has always been a burden to bus service planners, frequently being closed for maintenance over safety concerns, whilst the weight limit prevented routes like the 33 and 72 from using double deckers, even though they were ridiculously overcrowded. Even newer single deck vehicles were banned from travelling across the bridge, which created all sorts of problems during the tendering process. It's probably why Dart Pointers lasted so long on the 72. Restrictions were put in place a few years ago and TfL did curtail the high frequency number 283 to Hammersmith Bus Station, so it no longer crossed the Thames to serve Barnes. However, the policy which only allowed one bus to cross the bridge at a time was quickly abandoned, so five bus routes continued to use the structure into 2019, with three of them being particularly frequent. Back in December, I decided to walk across the bridge and every time a bus gingerly trundled along the whole thing started shaking. It was always enjoyable to take the bus across the Thames this way, but the indefinite closure on Thursday 11th April 2019 was somewhat inevitable, exacerbated by Transport for London and Hammersmith & Fulham council refusing to co-operate with each other.
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Double whammy, as this MMC was actually rare. They were banned when Hammersmith Bridge was still open. |
Initially, once the bridge closed, TfL decided to curtail every route from the Barnes direction to the South Side of Hammersmith Bridge, whilst route 72 (the only through service to beyond Hammersith) had to forfeit a lengthy diversion via Chiswick Bridge. This arrangement wasn't particularly practical and 72's were losing so much time that the section North of Shepherd's Bush was often abandoned, with the 4bph 272 soaking up the punters for East Acton. The stand by Lonsdale Road would often overflow, but arguably having four extra services terminating at a destination which was only ever used as a curtailment point was never going to work. That said, the locals didn't seem to mind simply alighting at Castelnau and walking along the bridge to reach Hammersmith, or even sitting on the 72 for a good 40 minutes on its painfully slow diversion. On Saturday 18th May though, a new set of long-term changes (for a summary of this,
click here) were introduced in an attempt to make the Barnes bus network more sustainable, accompanied by a consultation which seems a tad pointless as the changes were going ahead regardless. One particularly controversial aspect of the package is the fact that the long-established and extremely popular 72 now no longer runs South of the Thames, depriving Barnes and Roehampton residents of their only bus link heading North. It's still pretty well used between East Acton and Hammersmith, still warranting the high frequency, but interestingly instead of giving up at the bus station, walking across as a method of transport has been encouraged. The 72 takes passengers one stop further to the North side of Hammersmith Bridge, with streets like Bridge View gaining a bus service, even though vehicles don't actually stop there. Generally, this change hasn't gone very well, with Roehampton residents furious that their direct bus service to Westfield and Hammersmith has been removed, but even those North of the Thames are frustrated that getting to Queen Mary's Hospital now takes so much longer. The section between Hammersmith Bus Station and Hammersmith Bridge isn't completely empty, but there's been lots of support for a full restoration of the 72 to Roehampton. As usual, information about how the arrangements for bus services has changed was not readily available on day one, with some 72's pointlessly filling up at the bus station, only for everyone to be chucked off again a stop later. TfL have promoted an alternative method for travelling between Roehampton and Hammersmith, but it requires two buses and takes much longer...
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TfL usually aren't a fan of scheduled curtailments, but an exception has been made this time. |
By taking a 265 from Roehampton to Putney, then changing onto the 220, destinations like Hammersmith and Shepherd's Bush are still reachable, but rather atrociously getting to Queen Charlotte's Hospital and East Acton requires catching another bus, which is hardly convenient even with the hopper fare allowing unlimited changes within the 70-minute time window. Due to the predicted increase in demand, TfL decided that some extra 265's running only between Putney and Roehampton would be necessary, but interestingly these are operated out of Shepherd's Bush (S) garage rather than Tolworth, where the main service is based. They've emerged in the form of 11-reg 'classic' ADL Enviro 200s, so are much older than the MMCs they run alongside, but it's convenient (made free by the 72 cut) and the vehicles have been refurbished recently. From my observations, the extra 265s aren't rammed, but are definitely well used and a frequency increase on this section was mandatory, but giving the 220 no enhancements at all hasn't paid off. This route was already exceptionally busy and buses are now frequently leaving people behind, with displaced 265 customers resulting in vehicles reaching their capacity at Putney. It's also a nuisance that people aren't able to walk across the bridge from Roehampton, since there's no longer a direct bus service to Castelnau and getting on a number 33 at Barnes Station is virtually impossible now. People are still determined to walk across the bridge, as ultimately Hammersmith is a far superior town centre for leisure, whilst the tube station boasts four lines rather than just the one. Technically, the 33 can take double deckers now, so it'll be interesting to see if short DD workings are introduced between Richmond and Hammersmith, as even though the 265 extras are well-used, the 33 definitely needs them more.
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On the 209 it's quite fun seeing if any buses have more than 5 people on board....harder than you might think. |
This is probably the most controversial re-routing, with a ridiculously high number of official complaints, along with some grumblings on twitter. I believe that the 209 actually exists because of Hammersmith Bridge, as the 9 originally went as far as Mortlake but eventually double deck vehicles could no longer use the crossing. It's always been very busy, as a convenient shuttle from Mortlake to Barnes High Street and Hammersmith. Buses were still pretty well loaded even when they were curtailed to Castelnau and an end-to-end journey often took less than ten minutes, but stand space was an issue and now the 209 terminates at Putney Bridge, with buses rather stupidly turning off at Barnes Pond, not serving the main high street, and continuing along Lower Richmond Road. In theory this change was all well and good, since buses would bring Mortlake residents quickly and efficiently to a tube station, but also pretty close to the shops around Putney. In practise, this change has been a complete disaster, with the main problem being that buses hardly stop anywhere in Barnes, so not only has a link to most of the high street been lost, but people who live near the Southern end of Castelnau can't take advantage of their frequent link to Putney. Buses are carrying no more than five people in the middle of rush hour, whilst the remaining services to the South side of Hammersmith Bridge are crush loaded. The lack of passengers could also be down to Putney not offering anywhere near as many train services as Hammersmith, whilst shopping facilities also aren't great. It's also frustrating that the 209 continues to run every five minutes, being excessively frequent in comparison to almost every other Barnes bus service. To make matters worse, the 209 changes operator in just a few weeks time, so any last minute diversion would be slightly awkward. In short, the re-route to Putney is a complete flop and residents of Mortlake/Barnes would much rather have a usable service that takes them close enough to Hammersmith, which remains to be their desired destination.
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Whilst Metroline quickly sorted out their blinds for the 209, RATP are still lagging behind. |
In an attempt to compensate for the loss of the 209 and the frequent link from Barnes High Street to Hammersmith Bridge it used to provide, route 419 has been diverted at the South side of the Thames, down Castelnau to terminate at Barnes Pond. This means that it almost completes an entire circuit of Barnes and is by no means direct, but the round-the-corner link is an incredibly popular one and the 419 has been overwhelmed recently, with the 15 minute frequency being inadequate. I'd argue that the route is actually busier than when it reached Hammersmith, not because the absurd routeing in Barnes is convenient, but simply due to the fact there are no supporting services. The 209 is now useless, there's no point in trying to get on a 33 along Castelnau, whilst the 485 and 533 (see later) are horrendously infrequent. It's also struggling as Mortlake residents, who do still have the 209, are refusing to use it as they'd rather go to Hammersmith, so effectively a 4bph service is having to fill in for one which used to have 12bph, as well as handling its own passengers.
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The 533 did actually exist before the indefinite closure of the bridge, but London United operated it on a temporary basis. |
It's interesting that TfL have assigned a number in the 500-series for this potentially long-term service, which also went through the formal tendering process. Nonetheless, Metroline at Brentford (AH) garage have been successful in gaining a one-year contract for this small route, slightly offsetting the loss of route 209 in August, but ironically it uses existing ADL Enviro 200s which are no longer required by the latter service as a result of its infamous diversion. The 533 runs at a dismal 30 minute frequency and is the only route connecting the North and South sides of Hammersmith Bridge. Starting at the lower bus station, which really does feel quite desolate with the loss of four terminating services, it runs non-stop down the A4 to the Hogarth Roundabout, before serving Chiswick Bridge and Mortlake High Street. Buses then operate in a one-way loop from Barnes Bridge Station, almost identical to the incomplete circuit of the 419, serving Lonsdale Road, Castelnau and Barnes Pond, before returning to Hammersmith. It only operates every 30 minutes, as TfL assumed it'd only be used to transport the elderly (even if this was the case, it's unfair to make them wait for so long in the cold). What they failed to realise is that the 533 has many other responsibilities, offering residents of Chiswick South, where public transport services are limited, an extremely fast and useful link to Hammersmith. It also gives a half-decent alternative to the 419 if you live near Mortlake or Barnes Bridge, either for walking across the bridge from Lonsdale Road, or reaching Hammersmith itself via Chiswick Bridge. The 2bph service is completely inappropriate - at the start almost every 533 was oversubscribed, with poor Barnes residents having such high hopes that it would be a saving grace, but recently the uncomfortable travelling experience and diabolical reliability has resulted in much emptier buses. It only has a PVR of 3, but I see the route bunching on a daily basis on LVF, which just shows how much traffic chaos has been created as a result of the closure, but also emphasises how urgently the frequency needs to be upped. Legend has it that a golf buggy service will commence on Hammersmith Bridge to transport the elderly, but the 533 is still a useful route and also a very scenic one - if a bus does actually show up I don't doubt the ride will be enjoyable.
Although I haven't managed to sample the newly created N33/N72 yet, I've heard many reports that buses are carrying healthy loads. The two routes did run 24/7 before the cutback and it would be unacceptable to cut people off from Hammersmith even in the middle of the night, but the Castelnau area has lost its 24-hour service as a result of the alterations. The N33 turns off at Barnes Station to run via Putney Bridge, whilst the N72 also goes this way after starting from Roehampton.
Overall, the Hammersmith Bridge related bus changes are a shambles. The general public were clueless for several days after they were implemented due to a lack of publicity, whilst almost all of the modified routes are either over-provided (209) or under-resourced (33, 419, 533). By closing the main road link out of Barnes, residents who are trapped inside the meander will already struggle to get out and about, but having an appalling public transport system just makes the problem ten times worse. I really hope TfL take on board the advice they've been given by bus users, as at the moment the network around Barnes is such a mess, it's easier to just walk everywhere.
Thanks for reading and take care!